Support
Help and support for YallaGo.
YallaGo is a running coach app for guided workouts, GPS run tracking, and voice cues during active runs. If you need help, contact support and include your device model, iOS version, and what happened.
Email supportGetting started
Open YallaGo, complete the short running profile, and the app builds a beginner-friendly plan you can follow from the Today tab.
Location during runs
YallaGo requests location so it can measure pace, distance, and route during active workouts. Background location is used only while a workout is in progress, so tracking can continue when the screen locks.
Voice cues
Voice coaching cues can continue during an active run when you lock the screen or switch apps, so runners can keep the phone in a pocket.
Accounts
This version of YallaGo does not include account creation or sign-in. Your plan and run history are stored on your device.
Paid content
This version does not sell paid digital content, subscriptions, or paid features. There are no external payments in the app.
Delete local data
Use Settings > Reset app in YallaGo to clear the plan and history stored on your device. Deleting the app also removes local app data.
Privacy and terms
Review how YallaGo handles location, run history, local data, and safety information.
YallaGo is a fitness coaching app, not medical advice. Stop exercising and seek medical attention if you feel pain, dizziness, or unusual shortness of breath.